Dear JoAnn,

Thank you for your kindness. Your job is not the type of work that makes you skip to work, but helping people please their loved one's desires is a good thing.

Thank you and God bless you!

Renee Mancino


My entire family would like to say "thank you" to Milano Monuments. We are grateful for the time you spent communicating with us, your patience with us, and most of all, the incredibly beautiful finished stone. You did a fantastic job on this and we know Ivan would have loved it. You do outstanding work.

Kathy Fraaza

To the staff of Milano Monuments, especially Jim, Zach, and Elaine,

Thank you so much for putting up with the weekly phone calls from me about Ptl. Oresko's stone! It was finished right on time and looks wonderful. Thank you guys so very much!

Ptl. Darby and Jeunikar

I wanted to thank you! The stone is delivered and placed. I will recommend you to all my friends!

L.C. James

We applaud all of your staff, but would like to pay the highest compliments to Craig Rieth.

This may embarrass the man, but in our humble opinion three things about him stand out- (1) His creative suggestions and genuine concern for the best design outcome on both headstones; (2) His complete willingness (he offered!) to stay late this past Monday evening so we could arrive after your closing hours to view the finished product; (3) His attention and focus in answering every question we had to our complete satisfaction.

The stone engravers and finishers deserve our thanks as well for their beautiful and expert artisanship.

Today, we visited the cemetery. The headstones were there, along with our tears of joy. There really is not enough paper left in this brief thank you note to express the mental and emotional peace both my wife and I share.

Thanks to all your staff, but especially to Craig, as he was our main point of contact. Craig Rieth is the perfect example of the type of employee who truly makes a company standout by "exceeding the customer's expectations". Please thank him again for us, and thank you for having the astute business acumen in having him on your staff.

It is said: "word of mouth is the best advertising"- whom WON'T we tell about Milano Monuments.

Take care, God bless you all.

Ted and Monica Gardner

To Everyone at Milano Monuments, Thank you! ...for your special thoughtfulness. Many thanks for the beautiful and timely inscription on the Szpatura Memorial Stone at St. Andrew Cemetery. It really meant a lot.

Milano Monuments customer

Dear Beth, just a note to express my thanks and gratitude for your thoughtful assistance. It is very much appreciated.

MIlano Monuments customer

Milano Family, I wanted to thank all of you, not just for what you did, which was wonderful, but for the warmth and the caring you put into it. You’re all very special people. Thank you for helping me make my husbands last wish come true. His memorial is beautiful.

Milano Monuments customer

Dear Mr. Milano:

Words truly cannot express my thanks and appreciation for the beautiful monument in honor of Officer Joshua Miktarian. I have heard nothing but the highest praise for your design and the craftsmanship displayed in the engraving. I was very happy to see you at the memorial dedication so you could witness the outpouring of support for Holly, Thea, the Miktarian family and certainly for our safety forces. You and your team at Milano Monuments were instrumental in having the evening come together to form a beautiful memory and a fitting memorial in which we can all be proud.

We plan to acknowledge Milano Monuments participation in the memorial at the council meeting on August 25 at 8 PM at 10075 Ravenna Road. I look forward to seeing you at Twinsburg City Hall on August 25th.

Katherine Procop

Dear Jim,

I cannot thank you enough for the beautiful stone and workmanship that Milano Monuments performed on my husband's gravestone. You gave our family comfort.

Cindy Russo