Terms of Service

Milano Monuments LLC

Website Terms of Service

Effective: November 2024

Welcome to Milano Monuments. By accessing or using our website, you agree to the following Terms of Service.

1. Website Use

The Milano Monuments website is intended to provide information about our company, memorial products, services, and resources. Visitors agree to use this website for lawful purposes and not engage in activities that may interfere with its operation or security.

2. Website Content & Intellectual Property

All website content, including text, photographs, memorial designs, artwork, graphics, logos, and other materials, is owned by Milano Monuments, LLC or used with permission, unless otherwise indicated.

Content may not be copied, reproduced, distributed, or used for commercial purposes without prior written authorization, except as permitted by law.

3. Product Information & Accuracy

Milano Monuments makes reasonable efforts to provide accurate and current information regarding our memorial products and services.

Product photographs, granite colors, designs, dimensions, pricing, and availability may vary. Website information is provided for general informational purposes and does not constitute a binding purchase agreement or price guarantee.

4. Memorial Purchases & Services

Memorial purchases and related services are governed by the applicable Milano Monuments Purchase Agreement and corresponding Purchase Terms & Conditions.

These separate agreements address payment requirements, cancellations, refunds, production timelines, cemetery regulations, installation, warranties, and other purchase-related policies.

Customers should review the applicable Purchase Terms & Conditions before completing a purchase.

5. Third-Party Links

Our website may contain links to third-party websites for additional information or convenience. Milano Monuments is not responsible for the content, policies, or practices of websites operated by third parties.

6. Privacy

Milano Monuments respects the privacy of our customers and website visitors. Information collected through our website is handled in accordance with our separate Privacy Policy.

Please review our Privacy Policy for additional information regarding the collection, use, and handling of personal information.

7. Website Availability & Disclaimer

Milano Monuments strives to maintain an accurate, secure, and accessible website but does not guarantee uninterrupted availability or that all website content will be free from errors.

To the extent permitted by applicable law, Milano Monuments is not responsible for losses resulting from temporary website interruptions, technical issues, or reliance on general website information. Nothing in these Terms limits rights or remedies that cannot legally be waived.

8. Changes to These Terms

Milano Monuments reserves the right to update these Website Terms of Service as necessary. Changes will be posted on this page with an updated effective date.

Changes to these Website Terms do not automatically modify the terms of an existing signed memorial purchase agreement.

9. Governing Law

These Website Terms of Service are governed by the laws of the State of Ohio, without regard to conflict-of-law principles, except where applicable law requires otherwise.