How Do I Order a Monument?

While we can take some orders over the phone, we recommend a personal consultation at our store.

What Does a Memorial Cost?

The size, material, finish, lettering and cemetery fee are the key factors that determine the cost.

What Is A Cemetery Concierge?

We will be your own personal cemetery concierge and take care of all the arrangements.

How are Memorials Designed?

Monuments and markers are custom designed at our facility on Brookpark Road in Cleveland.

How Long Do Designs Take?

The process of designing markers and monuments varies between 1 and 6 months.

May I Pick Out My Own Stone?

Our customers are always welcome to peruse our inventory of granite and stones to choose their favorite.

May I Choose Any Color Stone?

The quarries we use provide us with many rich colors of granite stones for your selection.

Do I Need To Pay A Deposit?

We normally ask for a small good faith deposit and then get started designing your monument.

Can I Get A Scale Drawing?

Yes, prior to final engraving, we will provide you with a scale drawing for your approval.

What Are Etched Portraits?

You can personalize your memories with a hand etched portrait of your loved one.

May I Contact Jim Milano?

Absolutely. Jim Milano is more than happy to take your call or answer your email.

Are Flat or Upright Better?

Upright monuments offer more design and engraving options than flat markers.

Privacy Policy

Dear Customer, 
Milano Monuments is very concerned about protecting your privacy and the safety of all our Website visitors. Before you use the Milano Monuments Website, submit any personal information or place an order through the Milano Monument's e-commerce store, please read this message.

A Special Note for Parents
Milano Monuments believes that parents and guardians should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without your permission.

Information We Collect and How It Is Used
You may receive emails from us about online specials and other events. If you do not want to receive email from us in the future, please let us know by contacting us. We never sell or trade email addresses with other companies.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not want to receive mail from us in the future, please let us know by sending us an email.  

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online, new products and services, or upcoming events. If you do not wish to receive such telephone calls, please let us know by contacting us email at the below address.

Milano Monuments

14600 Brookpark Road
Cleveland, Ohio 44135
(216) 362-1199 | Fax: (216) 362-8230
website@milanomonuments.com

Updating Your Information
Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access or have this information corrected by sending us an email at the above address.

Security
We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Use of Cookies
When you view our Web site, we may store some information on your computer. This information will be in the form of a "Cookie" and will help us in many ways. For example, Cookies allow us to tailor the site to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

Links to Other Sites
Milano Monuments may occasionally contain links to other sites. Please be aware that Milano Monuments is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to the Milano Monuments.

Notice of Changes
The Milano Monument's Privacy Policy is subject to change without notice. At any time, you may visit our website to view the current policy.

Acceptance of Privacy Statement
Thank you for reading our Privacy Statement. We hope you have a better understanding of our commitment to safeguarding online privacy.

Your access and use of this site is subject to the above Privacy Statement and all applicable laws. By accessing and browsing this site, you accept, without limitation or qualification, these terms and conditions. The Fragrance Shop may at any time revise its Privacy Statement. You are bound by any such revisions and should therefore periodically visit this page to review the current Privacy Statement.


Milano Monuments Showroom

Milano Monuments Showroom

Jim and Maria Milano

Jim and Maria Milano Co-Owners Milano Monuments