How Do I Order a Monument?

While we can take some orders over the phone, we recommend a personal consultation at our store.

What Does a Memorial Cost?

The size, material, finish, lettering and cemetery fee are the key factors that determine the cost.

What Is A Cemetery Concierge?

We will be your own personal cemetery concierge and take care of all the arrangements.

How are Memorials Designed?

Monuments and markers are custom designed at our facility on Brookpark Road in Cleveland.

How Long Do Designs Take?

The process of designing markers and monuments varies between 1 and 6 months.

May I Pick Out My Own Stone?

Our customers are always welcome to peruse our inventory of granite and stones to choose their favorite.

May I Choose Any Color Stone?

The quarries we use provide us with many rich colors of granite stones for your selection.

Do I Need To Pay A Deposit?

We normally ask for a small good faith deposit and then get started designing your monument.

Can I Get A Scale Drawing?

Yes, prior to final engraving, we will provide you with a scale drawing for your approval.

What Are Etched Portraits?

You can personalize your memories with a hand etched portrait of your loved one.

May I Contact Jim Milano?

Absolutely. Jim Milano is more than happy to take your call or answer your email.

Are Flat or Upright Better?

Upright monuments offer more design and engraving options than flat markers.


       


 

Frequently Asked Questions

What Is Memorialization?

Memorialization is the art of commemorating the lives of those loved, revered and respected. In all civilizations and generations, it has been desired to remember loved ones by erecting monuments. From pyramids to Indian burial mounds, public memorials such as Mt. Rushmore to simple private memorials, the creation of a monument has been the most common form of remembrance. A monument should last forever and the purchase of one should be made unhurriedly, with great care and consideration.

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Useful Links

MONUMENT INDUSTRY ASSOCIATIONS

 

STATE ASSOCIATIONS

 

PROVINCIAL ASSOCIATIONS

 

OTHER LINKS OF INTEREST

 

 

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Monument Cleaning

Monuments can become dirty or stained by air pollution, hard irrigation water, tree sap, birds or any number of other sources. Properly cleaned, a monument will be truly a fine piece of memorial art.

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Grief Resources

Grief is the natural and normal reaction to loss of any kind. Usually when we speak of grief we speak of the death of a loved one. 

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Consumer Advocacy

In 1997, MBNA formed a Consumer Advocacy Committee to examine consumer issues as they relate to the memorialization industry. They also hired Carolyn Jacobi, Founder of Eternal Justice, to work with individual members and their customers, and to also make them aware of their rights and choices in memorializing family and friends.

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Monument Materials, Finishes, and Techniques

Materials
There are three basic types of materials that are used to create monuments.

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How Monuments Are Made

Granite is a natural stone that starts as molten rock.  The type of granite is determined by the minerals that were mixed together to create the molten rock and by the rate at which the granite cools and solidifies.   If granite cools rapidly, it will be a fine grain stone and if cooled slowly it’s grain will be coarser.

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